Like others, Northwest submitted a claim to my insurance company with the wrong coding. After months of phone calls they still have not changed the coding. They claimed to have called my surgeon, they didn't. BCBS called them to get the coding corrected to no avail. The billing is done by a third party in Ft Worth, you will receive calls from Utah and then they turn you over to collections. Do NOT let your surgeon use Northwest. You as the patient have the right to select who you use. Stay away from this organization.
All USA
Like others, Northwest submitted a claim to my insurance company with the wrong coding. After months of phone calls they still have not changed the coding. They claimed to have called my surgeon, they didn't. BCBS called them to get the coding corrected to no avail. The billing is done by a third party in Ft Worth, you will receive calls from Utah and then they turn you over to collections. Do NOT let your surgeon use Northwest. You as the patient have the right to select who you use. Stay away from this organization.