Victoria's Tea Room

Great place to eat for lunch, but DO NOT USE for any type of special event. I used their meeting room for a bridal shower brunch. It started out wonderful and by the end felt and very disappointed and deceived. I had it in writing that they would provide personalized menus with my name and bridal date on them. When we arrived they did have rolled up menus on the plates, but found out the menus were not personalized and they gave everyone the wrong menu! As everyone was figuring out their lunch, a server was walking around taking them from guests while another was trying to find the correct ones to hand out. The servers also kept messing up on people’s orders and had to take it back numerous orders to remake the meal, and somehow skipped taking orders from a few guests. When many people were done eating, others were just getting their food. The head table was also the last to be served and it took almost a hour for me to get a refill on tea. Also, when it came time to pay the bill was almost $300 MORE than what we had been told when we reserved the room. When we reserved the room we were told our total cost would be specific price for the event and the food, I even took a picture of the paperwork and showed the owner of the restaurant the photo when the issue arose of price discrepancy. She had absolutely no interest in the document with her handwriting showing the price as well as no interest in even attempting to make things right or helping in any aspect. The service and sandwiches that we received was NOT worth the end bill. I feel very deceived from the experience and will not recommend anyone come here for any type of special event.