My wife scheduled appointment there and first the lady calls and says shes going to have to do her hair in two different time frames because she has to pick up her kid, which we understood that but her appt was at 10 am and she didn't have to get her kid until 3:30 pm ....5hrs? My wifes' hair is black and all she wanted to go to was a chocolate brown and has used JC's salon in Enid before we moved and had it done no problem in 3 hours. Now for the second part, the lady calls today which is two days before the appointment and says shes too scared to do her hair and they she has to cancel her appointment because my wife box died her hair. My grandmother has owned a salon in Enid for 30 years and we know going from box dying to a salon dye can be difficult but not impossible at all and not longer than 5 hours to go from black to dark brown. We were willing to pay and we was not looking for a cheap hair cut/dye. We will not be returning to JCPenny in Owasso for anything at all. IF your scared to do hair you should not be in the business of doing hair. I work in sales and talk to 20+ people a day and would never shy a customer away because i'm scared to do my job
All USA
My wife scheduled appointment there and first the lady calls and says shes going to have to do her hair in two different time frames because she has to pick up her kid, which we understood that but her appt was at 10 am and she didn't have to get her kid until 3:30 pm ....5hrs? My wifes' hair is black and all she wanted to go to was a chocolate brown and has used JC's salon in Enid before we moved and had it done no problem in 3 hours. Now for the second part, the lady calls today which is two days before the appointment and says shes too scared to do her hair and they she has to cancel her appointment because my wife box died her hair. My grandmother has owned a salon in Enid for 30 years and we know going from box dying to a salon dye can be difficult but not impossible at all and not longer than 5 hours to go from black to dark brown. We were willing to pay and we was not looking for a cheap hair cut/dye. We will not be returning to JCPenny in Owasso for anything at all. IF your scared to do hair you should not be in the business of doing hair. I work in sales and talk to 20+ people a day and would never shy a customer away because i'm scared to do my job