I'm really not sure how this business has continued to stay open. I used to be a regular at Mr. Klean because it was close to my home and convenient, even though my car was never thoroughly cleaned. However, I moved and had not been back for a year. I always get the full detail package when I go here. It includes a carpet shampoo and wax and is $150. When I went about a year ago, they shattered my rear-view mirror and refused to replace it because I didn't have picture proof that is wasn't broken before they cleaned it. They also waxed over the mud that was on one of my tire fenders and were unable to get the mud off from underneath the wax. They gave me a free car wash certificate to compensate me for the problems, which wasn't nearly the cost of the mirror and I do not even get a simple car wash here anyway. The most recent time I went, I was charged for a large truck/small SUV, rather than the small car price that I have paid for years, a difference of $30. I asked why my price had increased and was told that I had been charged wrong for so many years, and from here on out, I would be charged the large truck/small SUV price. This was after I showed all of my receipts from the past showing I had always paid $109. Anyway, I paid and went out to my car. The smell of armor-all hit me and made me have a coughing fit once I opened the door. I drove home with the windows and sunroof open just to breathe. There was so much armor-all inside my car that my hands and clothes were covered in a greasy film. My windows, except for the windshield, were wiped down with armor-all, rather than window cleaner, so they were greasy and I couldn't see through them. The dust that had collected on my dash and above my steering wheel had been wiped all around with armor-all. The wheels on my vehicle were still very dirty. It looked like someone had just sprayed them with water and did not wipe the dirt away. There have been multiple issues with this business and I will not be back.
All USA
I'm really not sure how this business has continued to stay open. I used to be a regular at Mr. Klean because it was close to my home and convenient, even though my car was never thoroughly cleaned. However, I moved and had not been back for a year. I always get the full detail package when I go here. It includes a carpet shampoo and wax and is $150. When I went about a year ago, they shattered my rear-view mirror and refused to replace it because I didn't have picture proof that is wasn't broken before they cleaned it. They also waxed over the mud that was on one of my tire fenders and were unable to get the mud off from underneath the wax. They gave me a free car wash certificate to compensate me for the problems, which wasn't nearly the cost of the mirror and I do not even get a simple car wash here anyway. The most recent time I went, I was charged for a large truck/small SUV, rather than the small car price that I have paid for years, a difference of $30. I asked why my price had increased and was told that I had been charged wrong for so many years, and from here on out, I would be charged the large truck/small SUV price. This was after I showed all of my receipts from the past showing I had always paid $109. Anyway, I paid and went out to my car. The smell of armor-all hit me and made me have a coughing fit once I opened the door. I drove home with the windows and sunroof open just to breathe. There was so much armor-all inside my car that my hands and clothes were covered in a greasy film. My windows, except for the windshield, were wiped down with armor-all, rather than window cleaner, so they were greasy and I couldn't see through them. The dust that had collected on my dash and above my steering wheel had been wiped all around with armor-all. The wheels on my vehicle were still very dirty. It looked like someone had just sprayed them with water and did not wipe the dirt away. There have been multiple issues with this business and I will not be back.