This place has employees with one of the worst attitude problems I have encountered is many years. They made a mistake when we put in our change of address and failed to change the address for one of our vehicles, so when 8 months later it came time to renew we did not receive the renewal notice, note they managed to change three other vehicles correctly. when we discover the error and went in to correct the problem we encountered an attitude from hell and they slapped us with a $100 penalty for their mistake and refused to acknowledge our questions regarding their error. Save yourself the stress don't use this tag agency their are several out their that can actually talk to their customers and solve problems instead of slapping penalties on them.
All USA
This place has employees with one of the worst attitude problems I have encountered is many years. They made a mistake when we put in our change of address and failed to change the address for one of our vehicles, so when 8 months later it came time to renew we did not receive the renewal notice, note they managed to change three other vehicles correctly. when we discover the error and went in to correct the problem we encountered an attitude from hell and they slapped us with a $100 penalty for their mistake and refused to acknowledge our questions regarding their error. Save yourself the stress don't use this tag agency their are several out their that can actually talk to their customers and solve problems instead of slapping penalties on them.