Kum & Go

Kum & Go was probably the first business I visited when in the area for relocation some years ago. I found the staff extremely friendly the selection good and the pricing on fuel very reasonable. It has been several years since I relocated and Kum & Go has built a new store which is larger and even better! More selection of goods and services like the red box, ice, atm, hot food and has been able to retain the same high standard of cleanliness with pleasant and helpful staff. Thank you to the Kum & Go in Locust for being more than a fuel stop in our community!

On the whole I think this Kum & Go is a good business that has been a helpful addition to our town. I wasn't pleased with this visit because the attendant ran my credit card twice and said it didn't go through. I went and pulled cash off of the ATM to pay for my purchase then I pulled my the transaction record off my mobile banking app and showed the attendant that my checking account had been charged twice for the purchase I had just given him cash for. I showed it to him. He was very gruff and stated that there wasn't anything he could do about it. I explained that I did not want to lose the almost $80.00 it had charged and he was very hateful with me and said that he couldn't do anything about it and he gave me a number to call. I did call the number and it took over 24 hours for the problem to be fixed. I was very displeased with the results of my shopping experience on this day. I think that more steps should be made to fix problems when a business makes them. A little more pleasant of customer relations might improve the quality of the business as well!