I had a rep ask me if I wanted a service but neglected to tell me that there was a charge for the service. I noticed the charge on my account and called to cancel within 10 minutes. The manager said that he would not refund me even though the rep misrepresented the product, he was only willing to provide a credit towards future purchases. Needless-to-say I have not used that credit.
In a world where blockbuster is no longer in business, it's nice to be able to go into a video store, pick a movie that's $1-$4 and, in special cases, even get some of that old fashioned movie watching candy. I once had a "90s night" where I got 3 movies and a bunch of candy (ring pops, sugar sticks, baby bottle pops) and it all cosy less than $20. For me and two other girls to get everything. The people there are also really chill.