I have not had very good experiences here. I feel that it is a very unprofessional environment and unsanitary. I have received injections in the past and the nurse always comes in and sits the gloves down on the counter (as in taken out of the box in another room and brought into the patient room and they are placed on top of the counter). The needles are always in unopened sanitary packaging, but how sanitary is it when the gloves aren't taken directly out of the box and put on, but rather carried into another room with someone's bare hands touching them before they're placed onto an unsanitary surface and then used for patient treatment? The walls are paper thin and you can always hear the (supposedly confidential) conversations being had between patients and the doctor in the patient rooms on either side of the room you're being seen in. Not to mention the nurses that hang out, chit chat, laugh and carry on right outside the patient rooms. I'm all for having fun at work, but again, it's not professional when there is loud cackling and conversations being held just outside the paper thin walls where you can hear every patient name being said and every word being spoken. I also feel that you're rushed through your visit and that you are more like a number versus a patient when you come in. I feel more like a dollar sign to them. I've continued to seek treatment because I feel as if the injections have truly worked, but I'm so fed up with the environment, unprofessionalism, and overall lack of customer service that I'd rather seek treatment elsewhere at this point. The receptionist/scheduler always seems to be annoyed or put out by actually helping patients and she has absolutely no personality. She is not friendly at all and always makes me feel like she hates her job. The one time I scheduled an 8:00am appointment, no one was there to open the office until 8:10am-8:15am and another patient and I both had to wait outside in the cold until someone arrived, making us late for our appointments... This last flub, is the straw that broke the camel's back. They mistakenly rescheduled my next appointment for the wrong day (after writing down the initial, correct appointment on one of their own appointment cards for me) and then insisted that they didn't mistakenly reschedule me for the wrong day (two weeks after I'm supposed to be scheduled), so now I have to wait an additional two weeks. No thanks, I'm going elsewhere.
All USA
I have not had very good experiences here. I feel that it is a very unprofessional environment and unsanitary. I have received injections in the past and the nurse always comes in and sits the gloves down on the counter (as in taken out of the box in another room and brought into the patient room and they are placed on top of the counter). The needles are always in unopened sanitary packaging, but how sanitary is it when the gloves aren't taken directly out of the box and put on, but rather carried into another room with someone's bare hands touching them before they're placed onto an unsanitary surface and then used for patient treatment? The walls are paper thin and you can always hear the (supposedly confidential) conversations being had between patients and the doctor in the patient rooms on either side of the room you're being seen in. Not to mention the nurses that hang out, chit chat, laugh and carry on right outside the patient rooms. I'm all for having fun at work, but again, it's not professional when there is loud cackling and conversations being held just outside the paper thin walls where you can hear every patient name being said and every word being spoken. I also feel that you're rushed through your visit and that you are more like a number versus a patient when you come in. I feel more like a dollar sign to them. I've continued to seek treatment because I feel as if the injections have truly worked, but I'm so fed up with the environment, unprofessionalism, and overall lack of customer service that I'd rather seek treatment elsewhere at this point. The receptionist/scheduler always seems to be annoyed or put out by actually helping patients and she has absolutely no personality. She is not friendly at all and always makes me feel like she hates her job. The one time I scheduled an 8:00am appointment, no one was there to open the office until 8:10am-8:15am and another patient and I both had to wait outside in the cold until someone arrived, making us late for our appointments... This last flub, is the straw that broke the camel's back. They mistakenly rescheduled my next appointment for the wrong day (after writing down the initial, correct appointment on one of their own appointment cards for me) and then insisted that they didn't mistakenly reschedule me for the wrong day (two weeks after I'm supposed to be scheduled), so now I have to wait an additional two weeks. No thanks, I'm going elsewhere.